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TORONTO SERVERS PRIVACY POLICY
Toronto Servers takes the issue of privacy very seriously. Toronto Servers is dedicated to
protecting the privacy of our users by taking all possible measures to protect
their personally identifiable information. This privacy statement was developed
to outline these measures and disclose the privacy practices of Toronto Servers.
Security
This website takes every precaution to protect our users' information. When
users submit sensitive information via the website, your information is
protected both online and off-line.
When our sign-up/order form asks users to enter sensitive information (such as
credit card number or postal address), that information is encrypted and is
protected with the best encryption software in the industry - SSL. While on a
secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as
opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users'
information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return,
they must re-enter their password to re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies are added, our
employees are notified and/or reminded about the importance we place on privacy,
and what they can do to ensure our customers' information is protected. Finally,
the servers that we store personally identifiable information on are kept in a
secure environment, behind a locked cage.
Information Collection and Use
Toronto Servers is the sole owner of the information collected on this site. Toronto Servers
will not release any personably identifying information unless you specifically
authorize us to do so or unless required by the appropriate law enforcement
officials.
Registration
In order to use our services, a user must first complete the sign-up form.
During registration a user is required to give their contact information (such
as name and email address). This information is used to contact the user about
the services on our site for which they have expressed interest. It is optional
for the user to provide demographic information (such as income level and
occupation).
Order
We request information from the user on our order form for premium services.
Here a user must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date). This
information is used for billing purposes and to fill customer's orders. If we
have trouble processing an order, this contact information is used to get in
touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. If a user rejects the cookie, they
may still use our site. The only drawback to this is that the user will be
limited in some areas of our site. For example, the user will not be able to log
into the member section of the site. Cookies can also enable us to track and
target the interests of our users to enhance the experience on our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user's
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person.
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
purposes.
We partner with another party to provide specific services. When the user signs
up for these services, we will share names, or other contact information that is
necessary for the third party to provide these services. These parties are not
allowed to use personally identifiable information except for the purpose of
providing these services.
Links
This web site contains links to other sites. Please be aware that Toronto Servers is
not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements of
each and every web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site.
E-Mail Services
Toronto Servers protects the privacy of the mailboxes we manage. Our customers'
mailboxes and the content of all messages are private. We do not monitor or
disclose email messages unless we believe we must do so (i) to enforce our Email
Terms and Conditions, (ii) because we are
required to do so by law, or (iii) to defend Toronto Servers in any legal action or to
protect the property of Toronto Servers. Additionally, our customers must agree to
respect the privacy and confidentiality of others. Since privacy is, in part, a
function of our customers' passwords, we encourage them to change their
passwords frequently and to not share them with anyone.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications. Please see our
choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide requested
services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code),
or if a user no longer desires our service, we will endeavor to provide a way to
correct, update or remove that user's personal data provided to us. This can
usually be done at the member section page or by emailing our Customer Support.
Choice/Opt-out
Users who no longer wish to receive our newsletter or promotional materials
from our partners may opt-out of receiving these communications by clicking
'unsubscribe' at the bottom of the e-mail. Alternatively, you may e-mail us
your request at sales@toronto-servers.ca
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice as
to whether they should proceed with services that require an outside party, or
not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
Homepage so our users are always aware of what information we collect, how we
use it, and under circumstances, if any, we disclose it. If at any point we
decide to use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify users by way of an
email. Users will have a choice as to whether or not we use their information in
this different manner. We will use information in accordance with the privacy
policy under which the information was collected.
Advertising Sales Specific Terms and Conditions
Toronto Servers works with 24/7 Media Inc. to serve ads to our Network of Sites. 24/7
Media may use the demographic and/or behavioral data provided by our members to
deliver relevant, targeted advertisements to our member sites. This demographic
and behavioral data is obtained and maintained in a manner such that no
connection can be drawn between the profiles supplied to 24/7 Media and the
End-User's personally identifiable information.
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